Last Updated: 2 September 2026
Welcome to Noble Park Taxi. These Terms & Conditions apply to bookings and services provided by Noble Park Taxi across Melbourne. By booking or using our services, you agree to these terms.
1. Our Services
Noble Park Taxi provides:
- Melbourne Airport Service
- Corporate Travel
- Event Transfer
- Parcel Delivery
- Wedding Transfer
- Tour Transfer
- Premium Service
- Maxi Van bookings
Services are subject to vehicle and driver availability.
2. Booking Details
Customers must provide accurate booking information, including:
- Name and contact number
- Pickup and destination addresses
- Date and pickup time
- Number of passengers
- Flight details where required
Incorrect information may affect the service provided.
3. Fares and Payment
Fares may vary depending on the journey, distance, travel time, vehicle requirements, waiting time, and other booking conditions.
Customers are responsible for paying the applicable fare for the service provided. Any additional charges will be communicated where applicable.
4. Booking Changes
If you need to change your pickup time, location, destination, passenger numbers, or vehicle requirements, please contact us as soon as possible.
Changes are subject to availability and may affect the applicable fare.
5. Cancellations
Customers should provide reasonable notice when cancelling a booking.
Cancellation and refund eligibility may depend on the booking type, cancellation notice, and arrangements already made for the service.
Please refer to our Cancellation & Refund Policy for further details.
6. Airport Transfers
For Melbourne Airport bookings, customers should provide accurate flight information where requested.
Flight delays, baggage delays, airport conditions, traffic, road closures, and other circumstances may affect pickup and travel times.
Customers should contact us if their flight or travel plans change.
7. Passenger Responsibilities
Passengers must:
- Be ready at the agreed pickup location
- Follow reasonable driver instructions
- Wear seat belts where required
- Take care of personal belongings
- Treat the driver and vehicle respectfully
A journey may be refused or discontinued if passenger behaviour creates a safety or legal concern.
8. Parcel Delivery
Customers must provide accurate pickup and delivery details.
Parcels must be properly prepared for transportation. Illegal, dangerous, or prohibited items must not be submitted for delivery.
9. Delays
Travel times are estimates and may be affected by traffic, weather, roadworks, accidents, events, airport conditions, or other circumstances outside our reasonable control.
We will make reasonable efforts to provide the service as scheduled.
10. Personal Information
Personal information provided during bookings or enquiries will be handled according to our Privacy Policy.
We may use booking information to arrange services, communicate with customers, and manage bookings.
11. Liability
Noble Park Taxi takes reasonable care when providing its services. However, we cannot be responsible for delays or disruptions caused by circumstances outside our reasonable control.
Nothing in these Terms & Conditions excludes or limits rights that cannot legally be excluded under applicable Australian law.
12. Changes to These Terms
Noble Park Taxi may update these Terms & Conditions when necessary. The latest version will be published on this page with the updated date.
13. Contact Us
If you have questions about these Terms & Conditions or your booking, please contact Noble Park Taxi using the contact details available on our website.
Important Notice
This page provides general website terms and should be reviewed against Noble Park Taxi’s actual booking procedures and applicable Australian laws before publication.
